Certified ITIL® Intermediate CSI

CHF1,290.00

LEARN – PRACTICE – CERTIFY

The ITIL framework sets international quality benchmarks for IT professionals around the world. The value of ITIL has grown sharply in recent years and an ITIL certification is fast becoming an entry-level requirement for a majority of IT-based roles.

The ITIL® Intermediate Continual Service Improvement (CSI) certification will showcase your ability to apply principles, methods, techniques and best practice elements of metrics-driven continual improvement within the ITIL service lifecycle.

The course is one of the key qualifications in ITIL Expert learning path but can also serve as a free-standing qualification to establish your expertise in continual service improvement and enhance your IT service management career opportunities.

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Description

Program Overview:

Course objectives.

ITIL® Intermediate Continual Service Improvement (CSI) Certification is an intermediate level certification offered to professionals within the ITIL service management qualification program. The Continual Service Improvement Certificate is a free-standing qualification, but is also a key component of the ITIL Intermediate Lifecycle stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service Management.

 

This training module and the associated exam and certificate will test and validate your knowledge of industry best practices in service management documented in the ITIL Continual Service Improvement publication.





Learning Benefits.


The ITIL® Intermediate program has a modular structure to provide expertise at every level of the IT service management lifecycle. ITIL CSI certification is a prerequisite for many key roles in the IT sector.


By the end of this ITIL Certification training you will be able to:


    

  • Define continual service improvement and describe continual service improvement principles and processes
    • 

  • Implement continual service improvement methods, techniques and industry best practices
    • 

  • Define strategies for challenges, CSFs and risk factors
    • 



Certified professionals in this field are in high-demand and their job prospects grow with their certification levels. Certified professionals in ITIL Intermediate CSI field are highly paid for their skills and expertise in the industry.


Exam & Certification : 




How will I become a ITIL® Intermediate CSI certified?


The certification is offered to candidates who fulfill the prerequisites and pass the exam. To qualify to take the exam you must first participate in a course offered through an Accredited Training Organization (ATO) or an accredited e-learning solution. AXELOS (The Accreditor) assess and license Examination Institutes (EIs) to administer ITIL accreditation and examination activities.




What are the prerequisites for this certification?






To attend the ITIL Intermediate CSI certification exam, you must be ITIL® Foundation certified.






Does the course fee include in examination fees as well?


Yes, the course fee is inclusive of the examination fee.





			

					

				
	
Additional information




			

			Key Features
			
– 180 days online access (7 days, 24h)

– 9 High Quality videos, 374 Terms & Definitions

– 8 Helpful Study Guides

– 146 Test Questions

– 27 Approved RCUs

– 27 PMI Approved Contact Hours

– 1 Reference Material


		

			

			Target Audience.
			
The main target group for this qualification includes, but is not restricted, to:

– Chief Information Officers (CIOs)

– Chief Technology Officers (CTOs)

– Service designers

– IT architects

– IT planners

– IT consultants

– IT audit managers

– IT security managers


		

			

			Value of this course for professionals.
			
The ITIL Intermediate program has a modular structure to provide expertise at every level of the IT service management lifecycle. ITIL CSI certification is a prerequisite for many key roles in the IT sector.

 

By the end of this ITIL Certification training you will be able to:


– Define continual service improvement and describe continual service improvement principles and processes

– Implement continual service improvement methods, techniques and industry best practices

– Define strategies for challenges, CSFs and risk factors


Certified professionals in this field are in high-demand and their job prospects grow with their certification levels. Certified professionals in ITIL Intermediate CSI field are highly paid for their skills and expertise in the industry. 


		

			

			Certification Process.
			
The ITIL Intermediate exam is governed by APMG, EXIN and CSME. Professionals require 21 hours of professional training before taking the ITIL Intermediate Exam. The exam fee for ITIL Intermediate exam varies per governing body.


		

	

			

					

				

	

		

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