Certified ITIL® Intermediate PPO

CHF1,290.00

LEARN – PRACTICE – CERTIFY

There is a huge demand for certified ITIL® PPO professionals. More than 10,000 professionals have enjoyed the benefits of being certified in the ITIL PPO module as the global market demand for certified professionals continues to rise.

This ITIL® Intermediate Planning, Protection and Optimization (PPO) Certification Training will give you the skills necessary to ensure that new services and service management systems, tools and technology architecture are designed to meet user needs and can be sustained once introduced.

Our ITIL Intermediate PPO training prepares you to pass the ITIL PPO certification exam on your first attempt, either on its own or as a part of the ITIL® Capability Stream for IT Service Management.

Certification Body Partners:

Description

Program Overview:

Course objectives.

The ITIL® Intermediate Qualification: Planning, Protection and Optimization (PPO) Certificate is a free-standing qualification and it is also part of the ITIL Intermediate Capability stream leading to the ITIL Expert Certificate in IT Service Management.

 

The purpose of this training module and the associated exam and certificate is to impart, test and validate your knowledge on industry practices in service management as documented in the ITIL Service Lifecycle core publications. The ITIL Certificate in Planning, Protection and Optimization is intended to enable candidates to apply PPO practices during the service management lifecycle and specifically in the following key ITIL process and role areas:
  • Capacity Management
  • Availability Management
  • IT Service Continuity Management (ITSCM)
  • Information Security Management
  • Demand Management

Learning Benefits.

The ITIL Intermediate Planning, Protection and Optimization (PPO) certification demonstrates your expertise in applying PPO practices to ensure that new and updated services, service management systems and tools, technology architecture, processes and measurement systems, methods and metrics are designed to meet user needs and can be sustained once introduced. ITIL Intermediate PPO certification establishes your knowledge of processes across the service lifecycle pertaining to the practice elements within planning, protection and optimization in the global market.

You will enhance your competency in the following areas over the course of the training, preparing you to pass the ITIL Intermediate PPO certification exam:


  • Service design in PPO and the service lifecycle context
  • Processes across the service lifecycle pertaining to planning, protection and optimization
  • Capacity management as a capability to realize successful service design
  • Availability management as a capability to realize successful service design
  • IT service continuity management as a capability to support overall business continuity management
  • Information security management as part of the overall corporate governance framework
  • Planning, protection and optimization roles and responsibilities
  • Technology and implementation considerations
  • Organizational roles relevant to PPO

ITIL Intermediate PPO course provides a complete management-level overview of PPO and its related activities. Many Leading job websites now say that ITIL Intermediate PPO Certification is a prerequisite for many key roles in the IT sector. Certified professionals can expect take on roles such as information security manager, capacity manager or ITSCM manager.


Exam & Certification : 

How do I become certified in ITIL® Intermediate PPO?

The certification is offered to candidates who fulfill the prerequisites and pass the exam. To qualify to take the exam you must first participate in a course offered through an Accredited Training Organization (ATO) or an accredited e-learning solution. AXELOS (The Accreditor) assess and license Examination Institutes (EIs) to administer ITIL accreditation and examination activities.

What are the prerequisites for the ITIL® Intermediate OSA certification?

To be eligible for the examination leading to the ITIL Intermediate PPO Certificate, you must fulfill the following requirements:

  • Undertake at least 28 contact hours (hours of instruction, excluding breaks) with an Accredited Training Organization (ATO) or an accredited e-learning solution as part of a formal, approved training course/program.
  • Hold the ITIL® Foundation Certificate in IT Service Management (or other appropriate earlier ITIL and bridge qualifications.)
  • 2 to 4 years of professional experience working in IT service management is highly desirable. We also recommend that you complete a minimum of 12 hours of personal study by reviewing the course content.

Does the course fee include in examination fees as well?

Yes, the course fee is inclusive of the examination fee.

Additional information

Target Audience.

ITIL Intermediate PPO Certification is beneficial for many professionals in IT as well as business managers and business process owners. This training is useful for:

– Individuals who require a deep understanding of how the ITIL Certificate in the Planning, Protection and Optimization processes may be used to enhance the quality of IT service support within an organization.
– IT professionals who are working within an organization that has adopted and adapted ITIL and who need to be informed about, and thereafter contribute to, an ongoing service improvement program.
– Operational staff involved in capacity management, availability management, IT service continuity management (ITSCM), information security management and demand management who wish to enhance their role-based capabilities.
– Individuals who have attained the ITIL Foundation Certificate in IT Service Management and wish to advance to higher level ITIL certifications.
– Individuals seeking the ITIL Expert Certificate in IT Service Management for which this qualification can be one of the prerequisite modules.
– Individuals seeking progress toward the ITIL Master’s Certificate in IT Service Management for which the ITIL Expert qualification is a prerequisite.

Value of this course for professionals.

The ITIL Intermediate Planning, Protection and Optimization (PPO) certification demonstrates your expertise in applying PPO practices to ensure that new and updated services, service management systems and tools, technology architecture, processes and measurement systems, methods and metrics are designed to meet user needs and can be sustained once introduced. ITIL Intermediate PPO certification establishes your knowledge of processes across the service lifecycle pertaining to the practice elements within planning, protection and optimization in the global market.

ITIL Intermediate PPO course provides a complete management-level overview of PPO and its related activities. Many Leading job websites now say that ITIL Intermediate PPO Certification is a prerequisite for many key roles in the IT sector. Certified professionals can expect take on roles such as information security manager, capacity manager or ITSCM manager.

Certification Process.

The certification is offered to candidates who fulfill the prerequisites and pass the exam. Candidates for the ITIL Intermediate PPO Certification are required to undertake 28 hours of professional training before taking the exam. 

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