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CHF590.00Add to cartLEARN – PRACTICE – CERTIFY
ITIL® provides a robust framework for identifying, planning, delivering and supporting IT services that can be adapted and applied to all business and organizational environments. It helps manage business risk and service disruption failure, establish cost-effective systems, develop customer relationships and support business change.
ITIL® V3 Foundation is the most widely acknowledged entry-level ITIL certification for IT professionals. Today’s IT departments need qualified experts who can deliver effective IT services. This training will show you the ITIL services lifecycle, how lifecycle stages are linked, processes involved, and best practices for enhancing the quality of IT service management to reduce costs and increase productivity. ITIL certified professionals earn 40% more than their non-certified peers.
And remember, ITIL certified professionals earn 40% more than their non-certified peers.
Certification Body Partners:
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CHF1,990.00Add to cartLEARN – PRACTICE – CERTIFY
ITIL® provides a robust framework for identifying, planning, delivering and supporting IT services that can be adapted and applied to all business and organizational environments. It helps manage business risk and service disruption failure, establish cost-effective systems, develop customer relationships and support business change.
ITIL® Foundation v4 is the most widely acknowledged entry-level ITIL certification for IT professionals. Today’s IT departments need qualified experts who can deliver effective IT services. This training will show you the ITIL services lifecycle, how lifecycle stages are linked, processes involved, and best practices for enhancing the quality of IT service management to reduce costs and increase productivity.
And remember, ITIL® certified professionals earn 40% more than their non-certified peers.
Certification Body Partners:
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CHF1,290.00Add to cartLEARN – PRACTICE – CERTIFY
The ITIL framework sets international quality benchmarks for IT professionals around the world. The value of ITIL has grown sharply in recent years and an ITIL certification is fast becoming an entry-level requirement for a majority of IT-based roles.
The ITIL® Intermediate Continual Service Improvement (CSI) certification will showcase your ability to apply principles, methods, techniques and best practice elements of metrics-driven continual improvement within the ITIL service lifecycle.
The course is one of the key qualifications in ITIL Expert learning path but can also serve as a free-standing qualification to establish your expertise in continual service improvement and enhance your IT service management career opportunities.
Certification Body Partners:
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CHF1,290.00Add to cartLEARN – PRACTICE – CERTIFY
The ITIL® Intermediate Operational Support and Analysis (OSA) certification training will establish your ability to apply support resolution and analysis in the service management lifecycle, particularly for event management, incident management and request fulfillment.
This course is a key module in the ITIL Intermediate Capability Stream that leads to the IT Expert certificate in IT Service Management and will prepare you for the ITIL OSA exam
More than 1 million professionals have enjoyed the benefits of being certified in the ITIL OSA module as the global demand for certified professionals continues to rise.
Certification Body Partners:
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CHF1,290.00Add to cartLEARN – PRACTICE – CERTIFY
There is a huge demand for certified ITIL® PPO professionals. More than 10,000 professionals have enjoyed the benefits of being certified in the ITIL PPO module as the global market demand for certified professionals continues to rise.
This ITIL® Intermediate Planning, Protection and Optimization (PPO) Certification Training will give you the skills necessary to ensure that new services and service management systems, tools and technology architecture are designed to meet user needs and can be sustained once introduced.
Our ITIL Intermediate PPO training prepares you to pass the ITIL PPO certification exam on your first attempt, either on its own or as a part of the ITIL® Capability Stream for IT Service Management.
Certification Body Partners:
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CHF1,290.00Add to cartLEARN – PRACTICE – CERTIFY
The ITIL® Intermediate Release, Control and Validation (RCV) certification will showcase your expertise in planning, testing and implementing new services to meet organizational goals and user requirements. As a key component of the ITIL Service Capability Lifecycle, this course will show you the principles, processes, methods and functions employed in RCV, the ways they are integrated in the service lifecycle, and the IT activities needed to achieve operational excellence.
The demand for certified professionals in the RCV module of ITIL® is growing dramatically in the global market. They are highly paid for their skills and expertise, and they are paid considerably more than their non-certified peers.
Certification Body Partners:
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CHF1,290.00Add to cartLEARN – PRACTICE – CERTIFY
Currently in its third version, ITIL is the world’s most widely-used IT service management framework and is based on global best practices in IT service management. ITIL enables organizations to:
- Increase productivity
- Optimize costs
- Improve the customer experience
- Find a common language for service management
- Gain a competitive edge
- Build customer trust in the organization
The ITIL® Intermediate Service Design (SD) course is one of the key qualifications in the ITIL Service Lifecycle category and is designed to expose you to the architectures, processes, policies and documentation of IT service management. The ITIL® Service Design qualification demonstrates the IT professional’s ability to frame consistent service design practices to improve the alignment of IT with the overall business and user needs.
You will learn to organize, implement and improve service design in IT environments and prepare for the ITIL Expert and Master’s levels of the ITIL framework.
We’ve developed this course to help you pass the ITIL Intermediate SD exam on your first attempt.
Certification Body Partners:
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CHF1,290.00Add to cartLEARN – PRACTICE – CERTIFY
This ITIL® Intermediate Service Operation (SO) course is one of the key qualifications within ITIL Service Lifecycle training and will establish your ability to enable responsive, stable and repeatable IT service delivery. The ITIL framework sets international quality benchmarks for IT professionals around the world. This certification is designed for professionals involved in the management of IT service operations.
This course focuses on IT governance, risks, budgets and strategic assets and will provide you with service operation expertise during the strategy, design and transition phases.
The demand for certified professionals in the SO module of ITIL is growing dramatically in the global IT market. Certified professionals will open the door to new career opportunities such as service delivery manager, incident manager, service engineer and quality consultant.
Professionals with ITIL® Intermediate SO Certification earn 40% higher salaries than their non-certified peers.
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